![]() When you hear, another person’s words move into you. When you listen, another person’s words move through you or over you or around you. When you hear someone, their words, what they said and what they didn’t say, continues to sink in and you continue to mull them over long after you stop listening. ![]() I also know people who hear one of those men as if they were the personal soundtrack of their soul. Others can’t stand to listen to the President. I know people who can’t stand to listen to Rush Limbaugh. Part of your personal power lies in how you exercise your choice of who to listen to and who to hear. ![]() “I like Jim, he’s a good listener.” Hearing, however, will build your relationships. That explains why people say things like, “I really took his words to heart.” Listening is a courtesy hearing is a commitment. Listening, after all, we can accomplish with as little exertion as facing the person who has something to say. Hearing takes us far deeper than listening. The more you hear, the more you also discover the words he didn’t say: “If you want to keep working here then you need to hear me.” You feel the depth and importance of his message. Sometimes an important person in your life, let’s say your boss who you respect, shares with you changes he would like to see you make. So you lend an ear, but you don’t invest your heart. Sometimes people need to get those words off their chest. You don’t want words of pain, anger, frustration, irritation in your heart. Sometimes you don’t want other people’s words in your heart – and neither do they. You can listen without hearing, but you can’t hear without listening. Hearing is when you allow their words to go into your heart. Listening is when you allow other people’s words to go into your ears.
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